{"id":393,"date":"2026-04-24T08:18:01","date_gmt":"2026-04-24T08:18:01","guid":{"rendered":"https:\/\/samford.co.za\/recruit\/?post_type=job_listing&#038;p=393"},"modified":"2026-04-24T08:22:49","modified_gmt":"2026-04-24T08:22:49","slug":"testing-manager-telecommunications-contract","status":"publish","type":"job_listing","link":"https:\/\/samford.co.za\/recruit\/job\/testing-manager-telecommunications-contract\/","title":{"rendered":"Testing Manager (Telecommunications\/CRM Integration)"},"content":{"rendered":"<h3 data-path-to-node=\"3\">Position Overview<\/h3>\n<ul data-path-to-node=\"4\">\n<li>\n<p data-path-to-node=\"4,0,1\"><span data-path-to-node=\"4,0,1,0\"><b data-path-to-node=\"4,0,1,0\" data-index-in-node=\"0\"><span class=\"citation-63\">Engagement:<\/span><\/b><span class=\"citation-63\"> Contract \/ Consulting &#8211; <strong>Immediate Start<\/strong><\/span><\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"4,0,1\"><b data-path-to-node=\"4,1,1,0\" data-index-in-node=\"0\"><span class=\"citation-62\">Duration:<\/span><\/b><span class=\"citation-62\"> 3 months (with extension subject to programme requirements)<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"4,0,1\"><span data-path-to-node=\"4,2,1,0\"><b data-path-to-node=\"4,2,1,0\" data-index-in-node=\"0\"><span class=\"citation-61\">Location:<\/span><\/b><span class=\"citation-61\"> Remote \/ Hybrid (Cape Town) &#8211; with travel to client site (Johannesburg) as required<\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p id=\"p-rc_62e4dde5fa8b56a6-55\" data-path-to-node=\"7\"><span data-path-to-node=\"7,1\"><span class=\"citation-57\">We are seeking an experienced Testing Manager to lead the system integration testing (SIT) and client-side UAT programme for a major telecommunications client<\/span><\/span><span data-path-to-node=\"7,3\">. <\/span><span data-path-to-node=\"7,5\"><span class=\"citation-56\">This is a senior, hands-on role requiring the ability to set testing strategy, build and execute test plans across manual and automated testing workstreams, and manage the relationship with the client\u2019s business and IT teams<\/span><\/span><span data-path-to-node=\"7,7\">.<\/span><\/p>\n<p id=\"p-rc_62e4dde5fa8b56a6-56\" data-path-to-node=\"8\"><span data-path-to-node=\"8,1\"><span class=\"citation-55\">The role is critical to programme delivery, acting as the primary point of accountability for test quality, defect governance, and readiness for go-live.\u00a0<\/span><\/span><\/p>\n<h3 data-path-to-node=\"8\">Context<\/h3>\n<p><span data-path-to-node=\"11,1\"><span class=\"citation-54\">The programme involves the delivery of a custom-built portal integrated with CRM, Offer Engine, middleware, and multiple client back-end systems<\/span><\/span><span data-path-to-node=\"11,3\">. <\/span><span data-path-to-node=\"11,5\"><span class=\"citation-53\">It is currently in active recovery, targeting Technical Go-Live in May 2026 and Commercial Go-Live in June 2026<\/span><\/span><span data-path-to-node=\"11,7\">.<\/span><\/p>\n<p data-path-to-node=\"12\">Testing Scope Includes:<\/p>\n<ul data-path-to-node=\"13\">\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-58\" data-path-to-node=\"13,0,0\"><span data-path-to-node=\"13,0,0,1\"><span class=\"citation-52\">End-to-end SIT across portal Add and Modify journeys (16+ scenarios)<\/span><\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-58\" data-path-to-node=\"13,0,0\">Integration testing with CRM, middleware, and downstream fulfillment systems<\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-58\" data-path-to-node=\"13,0,0\">Regression and smoke testing following development sprints and hotfix deployments<\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-58\" data-path-to-node=\"13,0,0\">Management of client business and IT UAT, including environment readiness and defect triage<\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-58\" data-path-to-node=\"13,0,0\">Automation framework setup and execution using Playwright<\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-58\" data-path-to-node=\"13,0,0\">Defect management, prioritisation, and daily reporting<\/p>\n<\/li>\n<\/ul>\n<hr data-path-to-node=\"14\" \/>\n<h3 data-path-to-node=\"15\">Key Responsibilities<\/h3>\n<ul data-path-to-node=\"16\">\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-64\" data-path-to-node=\"16,0,1\"><span data-path-to-node=\"16,0,1,0\"><b data-path-to-node=\"16,0,1,0\" data-index-in-node=\"0\"><span class=\"citation-46\">Strategy &amp; Planning:<\/span><\/b><span class=\"citation-46\"> Define overall test strategy for SIT and UAT; produce the Master Test Plan; establish environment requirements; and define automation strategy<\/span><\/span><span data-path-to-node=\"16,0,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-64\" data-path-to-node=\"16,0,1\"><span data-path-to-node=\"16,1,1,0\"><b data-path-to-node=\"16,1,1,0\" data-index-in-node=\"0\"><span class=\"citation-45\">SIT Execution:<\/span><\/b><span class=\"citation-45\"> Lead and coordinate the internal QA team; own the full SIT cycle; manage test case design in Jira; and drive the Playwright regression suite<\/span><\/span><span data-path-to-node=\"16,1,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-64\" data-path-to-node=\"16,0,1\"><span data-path-to-node=\"16,2,1,0\"><b data-path-to-node=\"16,2,1,0\" data-index-in-node=\"0\"><span class=\"citation-44\">Client UAT Management:<\/span><\/b><span class=\"citation-44\"> Serve as primary liaison for business stakeholders; facilitate UAT sessions; manage environment stability; and track execution and sign-off status<\/span><\/span><span data-path-to-node=\"16,2,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-64\" data-path-to-node=\"16,0,1\"><span data-path-to-node=\"16,3,1,0\"><b data-path-to-node=\"16,3,1,0\" data-index-in-node=\"0\"><span class=\"citation-43\">Defect Governance:<\/span><\/b><span class=\"citation-43\"> Own the defect lifecycle; run daily triage; escalate Severity 1 blockers; and enforce the scope control framework<\/span><\/span><span data-path-to-node=\"16,3,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-64\" data-path-to-node=\"16,0,1\"><span data-path-to-node=\"16,4,1,0\"><b data-path-to-node=\"16,4,1,0\" data-index-in-node=\"0\"><span class=\"citation-42\">Reporting:<\/span><\/b><span class=\"citation-42\"> Maintain testing dashboards; provide daily written status updates; and prepare test readiness summaries for GO\/NO GO gate reviews<\/span><\/span><span data-path-to-node=\"16,4,1,2\">.<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 id=\"p-rc_62e4dde5fa8b56a6-64\" data-path-to-node=\"16,0,1\">Required Experience &amp; Qualifications<\/h3>\n<ul data-path-to-node=\"19\">\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-69\" data-path-to-node=\"19,0,1\"><span data-path-to-node=\"19,0,1,0\"><b data-path-to-node=\"19,0,1,0\" data-index-in-node=\"0\"><span class=\"citation-41\">Experience:<\/span><\/b><span class=\"citation-41\"> 8+ years in software testing, with 3+ years in a Management or Lead role on enterprise custom development programmes<\/span><\/span><span data-path-to-node=\"19,0,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-69\" data-path-to-node=\"19,0,1\"><span data-path-to-node=\"19,1,1,0\"><b data-path-to-node=\"19,1,1,0\" data-index-in-node=\"0\"><span class=\"citation-40\">Industry Knowledge:<\/span><\/b><span class=\"citation-40\"> Proven experience in the telecommunications industry (fixed line, broadband, or converged services)<\/span><\/span><span data-path-to-node=\"19,1,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-69\" data-path-to-node=\"19,0,1\"><span data-path-to-node=\"19,2,1,0\"><b data-path-to-node=\"19,2,1,0\" data-index-in-node=\"0\"><span class=\"citation-39\">Technical Breadth:<\/span><\/b><span class=\"citation-39\"> Experience testing complex CRM or BSS\/OSS integrations; background in both manual and automated testing (Playwright, Selenium, or equivalent)<\/span><\/span><span data-path-to-node=\"19,2,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-69\" data-path-to-node=\"19,0,1\"><span data-path-to-node=\"19,3,1,0\"><b data-path-to-node=\"19,3,1,0\" data-index-in-node=\"0\"><span class=\"citation-38\">Tools:<\/span><\/b><span class=\"citation-38\"> Hands-on experience with Jira and proficiency in SQL for database validation<\/span><\/span><span data-path-to-node=\"19,3,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-69\" data-path-to-node=\"19,0,1\"><span data-path-to-node=\"19,4,1,0\"><b data-path-to-node=\"19,4,1,0\" data-index-in-node=\"0\"><span class=\"citation-37\">Skills:<\/span><\/b><span class=\"citation-37\"> API and middleware integration testing (REST, SOAP, ESB); familiarity with CI\/CD pipelines<\/span><\/span><span data-path-to-node=\"19,4,1,2\">.<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 id=\"p-rc_62e4dde5fa8b56a6-69\" data-path-to-node=\"19,0,1\">Personal Attributes<\/h3>\n<ul data-path-to-node=\"22\">\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-74\" data-path-to-node=\"22,0,1\"><span data-path-to-node=\"22,0,1,0\"><b data-path-to-node=\"22,0,1,0\" data-index-in-node=\"0\"><span class=\"citation-36\">Client-facing presence:<\/span><\/b><span class=\"citation-36\"> Able to build trust and manage difficult conversations professionally<\/span><\/span><span data-path-to-node=\"22,0,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-74\" data-path-to-node=\"22,0,1\"><span data-path-to-node=\"22,1,1,0\"><b data-path-to-node=\"22,1,1,0\" data-index-in-node=\"0\"><span class=\"citation-35\">Assertive and structured:<\/span><\/b><span class=\"citation-35\"> Comfortable pushing back on scope creep and holding the line on readiness criteria<\/span><\/span><span data-path-to-node=\"22,1,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-74\" data-path-to-node=\"22,0,1\"><span data-path-to-node=\"22,2,1,0\"><b data-path-to-node=\"22,2,1,0\" data-index-in-node=\"0\"><span class=\"citation-34\">Calm under pressure:<\/span><\/b><span class=\"citation-34\"> Ability to maintain structure during an accelerated, high-stakes recovery delivery<\/span><\/span><span data-path-to-node=\"22,2,1,2\">.<\/span><\/p>\n<\/li>\n<li>\n<p id=\"p-rc_62e4dde5fa8b56a6-74\" data-path-to-node=\"22,0,1\"><span data-path-to-node=\"22,3,1,0\"><b data-path-to-node=\"22,3,1,0\" data-index-in-node=\"0\"><span class=\"citation-33\">Self-managing:<\/span><\/b><span class=\"citation-33\"> Able to operate with limited supervision in a fast-paced consulting environment<\/span><\/span><span data-path-to-node=\"22,3,1,2\">.<\/span><\/p>\n<\/li>\n<\/ul>\n<p>Please note: when applying for this role, a brief note on your most relevant engagement is required.<\/p>\n","protected":false},"author":1,"featured_media":394,"template":"","meta":{"_promoted":"","_job_location":"Remote \/ Hybrid (Cape Town) - with travel to client site (Johannesburg) as required","_application":"talent@samford.co.za","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":1,"_remote_position":1,"_job_salary_currency":"","_job_salary_unit":""},"job-categories":[54],"job-types":[22],"class_list":{"0":"post-393","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","6":"job_listing_type-contract","8":"job-type-contract","9":"job_position_featured"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Testing Manager (Telecommunications\/CRM Integration) - Samford Solutions<\/title>\n<meta name=\"description\" content=\"Senior Testing Manager Telecommunications: 3-month contract. Lead SIT\/UAT, Playwright automation, and drive go-live delivery.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/samford.co.za\/recruit\/job\/testing-manager-telecommunications-contract\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Testing Manager (Telecommunications\/CRM Integration) - Samford Solutions\" \/>\n<meta property=\"og:description\" content=\"Senior Testing Manager Telecommunications: 3-month contract. 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